COVID 19 IMPORTANT NOTICE

Further to the governments annoucement to take effect from 19th July 2021, we are working and contactable as normal on 01933 663311 and via e-mail if you have any queries whatsoever, although our office will still only be allowing limited access to the public.

We have taken advice from professional bodies and formulated procedures to enable us to ensure our staff are safe in our office and when working outside it, so that we can conduct viewings and market appraisal appointments where necessary.

Our office may only be visited in person to drop off documents, keys etc or for short duration conversations from our segregated reception area to allow staff members to continue to work in the suitably effective and protected environment we have created

 

Outlined below are the procedures that will be adopted for appointments away from the office. Whilst these are not now mandatory in law, we would ask that they are adhered to as a courtesy to our staff, clients and other members of the public with whom we may deal. These may be subject to change, but set out what we should all expect of the new 'normal' for the foreseeable future. 

Viewings:

All parties will confirm that they nor any members of their households have or are exhibiting any signs of COVID-19, are not 'shielding' and have read these guidelines.

Please limit initial viewings to two people from the same household per viewing unless otherwise agreed in advance. Viewers must include the buyer and not representaives of. No children at initial viewings please.

It is prefered that face coverings be worn during viewings by both our staff and those parties viewing.

Social distancing measures should still be adopted.

Sellers will prepare the property to reduce the need for any contact (all doors to be open etc). Viewers will be asked to respect this by avoiding contact with items in the property such as door handles unless strictly necessary and only by agreement with the staff member.

Sellers will be asked to vacate the property during a viewing where possible.

Market Appraisals:

All parties will confirm that they nor any members of their households have or are exhibiting any signs of COVID-19, are not 'shielding' and have read these guidelines.

It is prefered that face coverings be worn during viewings by both our staff and homeowners.

Social distancing measures should remain in place.

Homeowners will prepare the property to reduce the need for any contact (all doors to be open etc) and staff members will respect this by avoiding contact with items in the property such as door handles unless strictly necessary and by agreement.

Informal 'virtual' appraisals can be given if required. Please telephone the office to discuss this if you feel it would be more appropriate.

Thank you for your understanding.